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Flight Delay Policy

Flight Delays & Your Airport Taxi Transfer

Please provide your flight number when booking. If your arrival is delayed, contact us so we can review the pickup arrangements. Here is what to do when your flight to Ljubljana Airport is delayed.

How Flight Monitoring Works

When you book an airport taxi transfer to Ljubljana Airport and provide your flight number, we automatically track it. This is standard for every arrival pickup — no extra steps required from you.

1

You provide your flight number

When you book your airport transfer, include your flight number and arrival airport.

2

Contact us if your schedule changes

If your arrival time changes significantly, contact us as soon as possible so we can plan the pickup accordingly.

3

Your driver is there at the confirmed time

Your driver will be at the terminal at the confirmed time. If your flight is significantly delayed, contact us so we can adjust the pickup.

What to Do if Your Flight is Delayed

Flight delays, whether caused by the airline, weather, or air traffic control, do not affect the price of your airport taxi transfer. We absorb the waiting time on our side.

  • Flight delayed — contact us to review pickup arrangements
  • Long delay (2–5 hours) — we stay available, confirmation via WhatsApp
  • Late night or early morning arrival — driver is there regardless of time
  • Customs and baggage delays after landing — standard buffer included
  • Connecting flight delay — provide your final leg flight number when booking

What You Should Do

In most cases, nothing. We handle the monitoring. The only situation where your input helps is a very long delay or a cancellation:

Delay over 3 hours

Send us a quick WhatsApp message with any airline updates. This helps us plan the driver's schedule more precisely.

Flight cancelled

Contact us as soon as you know. We will reschedule your airport taxi transfer to your new flight without a penalty charge.

You miss your connection

If you are rerouted to a different airport or your arrival changes significantly, let us know via WhatsApp so we can coordinate from the correct airport.

Why Airport Taxi Transfers Handle Delays Better Than Public Transport

Ljubljana Airport has limited public transport options, and no direct train connection. For passengers with luggage, families, or late-night arrivals, a private airport taxi transfer is the most practical choice — especially when flights do not arrive on schedule.

No timetable dependency

Buses and shuttles run on fixed schedules. A delayed flight means a missed connection. With a private airport taxi transfer, please contact us if your arrival time changes significantly from the confirmed pickup time.

No need to rebook

With a private airport transfer, there is no need to rebook if the flight is delayed — contact us to review the pickup time. Your booking remains in place.

Direct to your destination

After a long or delayed flight, a direct airport taxi transfer to your hotel or address is the simplest option — no changing vehicles or waiting at stops.

Night arrivals covered

Ljubljana Airport operates late-night and early-morning international flights. Private airport taxi transfers cover all arrival times without surcharge for unsocial hours.

Frequently Asked Questions — Flight Delays

Book Your Airport Taxi Transfer

Send us your flight number and we will confirm your pickup details. Book by WhatsApp, email, or the form below.

Send by Email

We prefer WhatsApp or email — please book in advance

Ljubljana Airport Taxi

Private airport taxi transfers — Ljubljana Airport and beyond.

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